More EAS Troubleshooting Help
Last week I posted some info about a troubleshooting resource for issues with Exchange ActiveSync (EAS). There’s a lot of valuable information there, however it can be pretty daunting to read through all of that and apply it to your own environment.
Microsoft has a great webcast on their support site called ‘Troubleshooting Microsoft Exchange Server 2003 ActiveSync issues’. If you have an hour to kill this can be helpful and a bit easier than reading and sorting through an entire website of info. Their description:
This Support WebCast session provides an architecture and functional review of the ActiveSync components and how they communicate with Active Directory and Microsoft Exchange Server 2003. The session will review stand-alone, front-end, and back-end deployments. It will also talk about IIS configurations, error tracings, device issues, and component-level communication. It will have a heavy focus on tracing and error interpretation.
This webcast assumes you already have some experience with Exchange 2003 and ActiveSync. The error interpretation can be pretty helpful because, lets face it, you most likely aren’t going to be watching something like this until you run into an issue; so having a resource to help you pinpoint where the issue lies is often half the battle.